
I just want to do my daily…
Scenario
On windows my game unexpectedly closes (because of power shortage) in the middle of a loading screen, after that I cannot enter the game again. I figure it was a client-specific issue, because on the phone my account works just fine.
The error was:
Then I tried the following with no luck:
- Repair game client
- Reinstalled the game from scratch
- No firewall issue: the game has network access (when I reinstalled the client downloads stuff in game)
Solution
Given the information that gave me all the things I tested, the problem has to be inside the user data. The best clue I found is I have never logged in again since I reinstalled. User data/authorization must be corrupted or broken.
Go to %AppData%
and delete the following directories:
C:\Users\<your-user>\AppData\Roaming\KR_G15
C:\Users\<your-user>\AppData\Roaming\KRLauncher
Where <your-user>
is you actual Windows username.
When deletion is complete, open your launcher and launch the game. The game may re-download part of the updates, it will ask you to log in, and at this point the game should work correctly.
A humble suggestion
I think this is a really specific problem, I’m sure is very hard to replicate. If there is something devs can do if they are not doing it already: Is to do not write existing files directly to destination unless the full data is written on a temporary file, then temporary is copied in the final file, and temporary can be removed.
Thanks for reading!
Namaste.